This Privacy Notice explains how personal data is processed when you visit the BIOservicES website or contact the project team.
1) Who we are
This website is operated for the BIOservicES project.
Project privacy contact: bioservices.project@gmail.com
2) What personal data we collect
Depending on how you use the website, we may collect:
- Contact requests: name, organisation, email address, and message content
- Newsletter subscriptions (if enabled): email address and any optional information you provide, such as name or organisation
- Event registrations (if enabled): name, organisation, role, email address, and attendance details
- Website usage data: technical data such as IP address, browser type, device information, and pages visited, collected through cookies or similar technologies, where applicable.
3) Why we process your data and our legal basis
We process personal data only when we have a valid legal basis under the GDPR:
- To respond to enquiries submitted via the contact form or email
Legal basis: legitimate interests (handling requests and providing information).
- To send newsletters and project updates when you subscribe
Legal basis: consent (you can withdraw your consent at any time).
- To organise and manage events (registrations, attendance, follow-up)
Legal basis: legitimate interests, and consent where required.
- To improve the website and understand how it is used (analytics)
Legal basis: legitimate interests, and consent where required for non-essential cookies.
4) Cookies and similar technologies
We use cookies and similar technologies to ensure that the website works properly and, where enabled, to measure performance and improve content. Where required, we ask for your consent before placing non-essential cookies.
You can change your preferences at any time via the website’s cookie settings or through your browser settings.
5) Who has access to your data
Access to personal data is limited to authorised BIOservicES project consortium members and trusted service providers, such as website hosting or email newsletter providers, only when necessary to deliver the website and project communication activities.
We do not sell personal data.
6) International transfers
If service providers process personal data outside the European Economic Area (EEA), we apply appropriate safeguards, such as Standard Contractual Clauses, where applicable.
7) How long we keep your data
We keep personal data only for as long as necessary for the purpose for which it was collected:
- Contact requests: up to 12 months after the last interaction
- Newsletter subscriptions: until you unsubscribe
- Event data: up to 24 months after the event, unless a longer period is required for reporting or auditing obligations
- Retention may be longer where required by law or by grant-related reporting and auditing requirements.
8) Your rights
Under the GDPR, you may have the right to:
- access your personal data;
- request correction of inaccurate data;
- request deletion of your data;
- request restriction of processing;
- object to processing based on legitimate interests;
- request data portability, where applicable.
If processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise your rights, please contact:
bioservices.project@gmail.com
You also have the right to lodge a complaint with your national data protection authority.
9) Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss.
10) External links
This website may contain links to external websites. BIOservicES is not responsible for the privacy practices or content of those websites. Please review the privacy notices of external websites before providing them with any personal data.
11) Updates to this notice
We may update this Privacy Notice to reflect changes to the website, the BIOservicES project, or applicable legal requirements. The latest version will always be published on this page.
Last updated: 01.08.2026